Who we are
Friksta is an indigenous online fashion service provider committed to excellent service delivery through our platform www.friksta.com across the length and breadth of the African space and beyond.
Our website address is: https://friksta.com.
Collection of personal Information
With the understanding of user rights policy which gives you the absolute control over what information you choose to share, kindly permit Friksta by clicking on “I AGREE”, to collect personal data relating to your name, contact, social media platforms, location, and cookies so as to provide our designers the needed informations for quality delivery of your order. We could use your personal contact information to send you offers based on your previous order and your interest. In case of third party, Friksta will not be liable for any third party applications you allow.
Comments
Friksta can and will make a collection of comments you drop on this platform in the comment section as our feedback through which we ensure improved service delivery. Kindly note that this process might involve displaying your profile picture and username. We advise all users to observe all public comment laws and avoid incriminating comments. Since all comments are made public and remain personal opinions of individual user, Friska will not be liable for any comments whosoever made by or for anyone.
Media
FRIKSTA images are protected by copyright and use of those images without a legal permission is tantamount to copyright and infringement punishable by law.
Some images used were from anonymous third party’s public domains and as such anyone who identifies his or her images should write to us on support@friksta.com to reference the source or remove the images as you desire.
Some images shared on this platform can be accessed publicly by other users and other third parties and as such you are advised not to upload incriminating pictures images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Through the contact form, Friksta will collect personal information about your name, phone and email contacts and social media handles and this will only be used for customer service purposes. Friksta will in no way use your personal data for any purpose outside the activities and concerns of our company.
Cookies
The use of this website suggests that you accept the used cookies for a better and easier user experience. Whereas disabling cookies on your browser limits what you can do or access on the site.
If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience, and to avoid refilling your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Like any other websites, Friksta uses embedded content from other websites such as videos, images, articles and much more and as such those those website behaves the same way as the current website you are visiting . These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. All of these are for a better user experience
Who we share your data with
We do not share your data with anyone at the moment, we only share your measurement with our fashion designer whenever needed/orders comes from you .
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Note that only your basic data and measurements goes to our fashion designer when such product is ordered by you.
Your contact information
for privacy-specific concerns. Please contact our Data Protection Officer,
Simeon Bolarinwa: symbol@friksta.com
Or mail us directly at support@friksta.com
Measurements
Kindly note that your cloth is made strictly according to the measurements provided by you, after order confirmation.
Note that we are not liable for any damages whatever, if wrong measurements was provided by you.
We only have concerns if the error is from us.
How we protect your data
Protecting your data is our priority, we take strong and strict technical measures and security measures such as encryption, two factor authentication; and measures such as staff training in data protection.
What third parties we receive data from
Nil
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed or others in the same category you might be interested in
- Location, IP address and browser type: we’ll use this for purposes like demographic research and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site such that if you exit the website at any point and revisited, your cart history is still available for you to process or discard .
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders such that you don’t need to re enter them.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Admins of the Friksta team have access to the information you provide us. For example, both Administrators and Location Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill timely deliveries of your orders, process refunds and support you.
What we share with others
We share information such as, analytics, marketing, payment gateways, shipping providers, and third-party embeds with third parties who help us provide our orders and store services to you.
Payments
As an online fashion service provider where customers can transact via the Friksta platform, we accept payments through PayStack. When processing payments, some of your data will be passed to PayStack, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayStack Privacy Policy for more details.